Subject: Privacy notices for internet site users
The notice on this page is supplied in compliance with art. 13 of Italian Legislative Decree no. 196/2003 - the Code governing matters of the protection of personal data for users of the web services of Poltrona Frau S.p.A. and the Frau Group companies accessible telematically at the following addresses: www.poltronafraugroup.com; www.poltronafrau.it, www.cassina.it; www.cappellini.it (hereafter the 'Sites').
Services offered by the Sites
Users may access the services offered by Poltrona Frau S.p.A. and/or the companies of the Poltrona Frau Group (Cassina S.p.A. and Cap Design S.p.A.) on their Sites. They can be accessed freely or after registration and in the latter case your specific consent to the processing of your data will be requested.
The services offered / Purpose
The services offer includes:
a) Freely accessible information services based on contents and/or data published by Poltrona Frau S.p.A. and/or the companies of the Poltrona Frau Group.
b) Information services intended for customers and/or operators in the sector (including communications with countries outside the EU) distributed by Poltrona Frau S.p.A. and/or the companies of the Poltrona Frau Group who may access it only after registration and in any case only after authentication and consent.
c) Mailing services for information and periodical documentation via e-mail, newsletter and advertising circulars upon express consent to the processing which you gave in the appropriate registration area.
d) Product registration services based on the conditions and procedures set out in the point "Extension of guarantee".
e) any personnel recruitment and selection processes for the Poltrona Frau Group companies through the spontaneous transmission of curricula by e-mail upon express consent to the processing which you gave in the appropriate registration area.
f) Control of access to areas protected by password.
g) Improvement and safeguarding of sites.
h) Processing requests for information.
Apart from specifications on navigation data, users/visitors are free to supply their own personal data (optional). Failure to do so may, however, result in not being able to obtain the services requested.
Processing will be done automatically and/or manually using the procedures and tools that will guarantee maximum security and confidentiality by persons specially assigned to such operations pursuant to the provisions of articles 31 and following of Italian Legislative Decree no. 196/03.
In compliance with current regulations, specific security measures are in place to prevent loss, illegal or incorrect use of and unauthorised access to data. Minors under 18 years of age may supply their own personal data only with the consent of their parent, for example, or guardian. The user guarantees and holds Poltrona Frau SpA and the Group companies harmless of any harm, loss or damage in general, personal or to things deriving from the acceptance or participation in the sites.
Type of data collected and storage
Poltrona Frau S.p.A. collects personal data on its own behalf and on behalf of the Poltrona Frau Group companies only if such data is supplied directly and voluntarily by the user.
The information systems and software procedures used to operate the sites do, however, during their normal operations acquire some personal data the transmission of which is implicit in the use of internet communications protocols. Such information (IP addresses, domain names of the computers used by the users who connect to the site, URI addresses (Uniform Resource Identifier) notations of the resources requested, etc.) is not collected to be associated with the interests identified but only for the purpose of gaining anonymous statistical information on the use of the sites and to control its correct operation and is cancelled immediately after processing. The data could be used for the ascertainment of responsibility in case of any hypothetical computer crimes which damage the site. Apart from this event, the data on web contacts are not kept for more than 365 days while personal data for contractual administrative and accounting purposes (such as, for example, related to guarantees) are kept for a period no longer than what is necessary for the purposes for which the data were collected and then processed.
Personal data voluntarily supplied by visitors to the site will be processed and stored for the purpose of recognising the user during the login phase, to provide the user with the services requested and to give the user the information requested and replies to any questions put to the site.
The data being processed will not be disclosed. Personal data may also be used by Poltrona Frau S.p.A. and the Poltrona Frau Group companies and by outside companies specifically assigned to process analyses and statistics to measure the trend of services and to define amendments and implementation of the services offered and functions activated. Statistical processing which cannot be traced back to personal data may be exchanged with third parties who are specifically identified for the activities of comparison, promotion and improvement of services. Specific security measures are in place in order to prevent loss, illegal or incorrect use of and unauthorised access to data. Data may also be communicated to:
- persons, including outside persons, for the management of the storage of paper and/or computerised documentation; service companies for the acquisition, recording and processing of data coming from documents or supports supplied and originated by customers themselves for the purpose of bulk processing payments, effects, cheques and other securities;
- persons performing customer assistance activities including through the use of internet sites (e.g. call centre, help desk, site hosting or electronic mail);
- offices or companies in the assistance and consulting area, including those for corporate organisational management control;
- companies linked to the companies of the Poltrona Frau Group through contracts;
- companies which perform personnel selection services for point e)purposes;
- persons belonging to the Poltrona Frau Group distribution network (such as branches, agents, importers and distributors) - including those who may have registered offices in countries not belonging to the European Union, and in such cases, they will handle only the processing connected to the provisions of art. 43, paragraph 1 a) and/or b).
The sites use what are known as persistent cookies which will allow certain automatisms such as, for example, auto logon. The user, however, maintains direct control and he may waive these functions if he does not wish to have persistent cookies recorded on his PC. The use of "session cookies" (which are not memorised in a persistent way on the user's computer and are cancelled when the browser is exited) is strictly limited to the passage of session information from one page to the next to allow personalised, safe and efficient exploration of the site.
Rights of the parties concerned
You may enforce your own rights as expressed in articles 7, 8, 9 and 10 of Italian Legislative Decree no. 196 of 30 June 2003. The persons to whom the personal data refer have the right at any moment to obtain confirmation whether or not the data exists and to know the content and the origin, verify their exactness or request integration or updating, or adjustment (art. 7 of Italian Legislative Decree no. 196/2003). The terms of the same article establish the right to request cancellation, transformation into an anonymous form or the blocking of data processed in breach of the law as well as to oppose their processing in any case for legitimate reasons. Those concerned may send any request in writing to Poltrona Frau S.p.A. - Privacy- SS 77, Km 74,500, ' 62029 Tolentino MC Italia, Tel. +39 0733 909 1 addressing it to the person in charge of data processing indicated below and who is responsible for replying to the party concerned.
Within the site there may be links to external sites. Poltrona Frau S.p.A. informs that it does not accept any responsibility for any safety and protection of privacy policies adopted in such external sites and invites users to read such information directly on the external sites themselves. This information on security and the protection of privacy apply exclusively to this site and may in no way be considered to be extended and applicable to external sites that may be reached through the links which are available herein.
The data controller of the data obtained through the use of the Poltrona Frau Group services through its sites www.poltronafraugroup.com and www.poltronafrau.it is Poltrona Frau S.p.A. with registered office in Turin, via Busnelli, 1 operational headquarters in Tolentino (MC), SS 77 at Km 74,500, which may assign the processing of specific data to third parties in order to accomplish the purposes mentioned in this notice. The list of persons in charge of and those involved in the data processing is available at the Tolentino (MC) headquarters mentioned above. The Privacy manager responsible for replying to the party concerned is Graziano Marzioni.
Poltrona Frau S.p.A. is also responsible for processing data for the other Group companies (Cassina S.p.A. and Cap Design S.p.A.) and the latter two will in any case remain the data controllers for the data which they collect for the purposes mentioned above.
The data controller for the data collected from the use of the Cassina web service www.cassina.it is Cassina S.p.A. with registered offices in Meda (MB), via L. Busnelli, 1, which may assign third parties to process specific data in order to accomplish the purposes mentioned in this notice. The list of the data controllers, persons in charge of and those involved in the data processing is available at the headquarters mentioned above. The Privacy manager responsible for replying to the party concerned is Enrico Raggi.
The data controller for the data collected from the use of the Capellini web service www.cappelini.it is Cap Design S.p.A. with registered offices in Meda (MB), via L. Busnelli, 5, which may assign third parties to process specific data in order to accomplish the purposes mentioned in this notice. The list of the persons in charge of and of those involved in the data processing is available at the headquarters mentioned above. The Privacy manager responsible for replying to the party concerned is Gianluca Armento.
If you should no longer wish to be contacted, the use of your personal data shall cease immediately. If you should contact the company, please supply your e-mail address, name, address and/or telephone numbers so that your request can be handled appropriately. If at any time you wish your name to be cancelled from the mailing list all you need to do is send an e-mail to email@example.com or write to Poltrona Frau Group - Privacy ' Via Busnelli, 1 - 20036 Meda (MB) Italia with the heading 'mailing list cancellation'. The updated list of those responsible for data processing will be sent upon a simple request to be addressed to firstname.lastname@example.org or by post to the address given just above.
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